Gold From Day One

FAQs


Pre-Sale Questions

To help ensure that your shopping experience is safe, simple and secure, addict.co.uk uses the industry standard Secure Socket Layer (SSL) technology. This encrypts and protects the critically sensitive details you send us over the internet including your name, address and credit card details. This encryption ensures that nobody can read the information being sent between your pc and our website.

SSL technology not only encrypts information, it also assures your browser that your data is being sent to the correct and secure computer server and it also checks the data being transferred to ensure that it has not been altered in any way. When you enter an SSL enabled area of the site you will see a padlock at the bottom of your browser. This means that the information you enter here is protected.

All the information you provide to us including your email address, delivery address and credit card details are strictly private and confidential. We acknowledge that we’re bound by the Data Protection Act 1998 and that we won’t disclose your details to any third party without your express written consent. As a matter of good practice, we don’t share any personal information with anyone and we do not sell it to others.



General Questions

No, but you can buy some in our Online Shop.

We house our own screenprinting facility. As far as manufacturers, we apologize but we can not give out their contact information. They have kindly requested that we stop referring new customers to them. If you need help, Alibaba.com is a good sourcing website.

GOLD DEEDS is only stocked on our online store (www.golddeeds.com) and we can be found in a very select few retailers.

We currently are looking to sponsor talent individuals.

1- Like our Instagram page (@golddeeds),

2- Tag yourself supporting our gear (#golddeeds)

3- Like us on Facebook (www.facebook.com/golddeeds)

4-Share us on your wall and let us know “What’s Your Worth” to us!



Shipping & Returns

Your order will be shipped in the order that it is received. You will receive your package approximately 4 to 7 business days after that – unless it is an international shipment.

All Continental US orders will be shipped with UPS or USPS. International orders will be shipped by DHL. For more specific information, please visit our shipping policy pages.

For a price estimate and tracking information please visit their websites:

USPS: www.usps.com
UPS: www.ups.com
DHL Express: www.dhl.com 
International Standard: http://webtrack.dhlglobalmail.com/

Please note, deliveries to PO Boxes or APO’s are shipped by USPS order and take up to 1-3 weeks for delivery.

Drop-shipped items are shipped according to the manufacturer’s preference:

At this time we do not accept returns and all sales are final, but we will consider doing an exchange. You will be responsible for getting the item back to us, but any exchange items sent back to you will be sent for free.

When your exchange is setup we place your item on hold. Although we do attempt to hold your item, we cannot 100% guarantee that our warehouse will be able to successfully hold your item so we suggest that you ship your item back as soon as possible.